Strata Rug – Wisp

Shedding in wool rugs is completely normal. Vacuum your new rug at least once a week for the first few months until the rug has completed the shedding process. A weekly vacuum and the occasional shake outdoors is essential for removing deeply embedded dirt and prolonging the life of your rug. This will ensure that the dirt does not build up in the wool fibers. Make sure your vacuum is set to high height to avoid agitating the rug excessively.

For deeper cleaning, we recommend shampooing the rug once all the dirt has been removed with a vacuum. Sponge the rug with cool water and a mild liquid soap or rug shampoo. It is essential that the rug is dried properly by gently squeezing it out or hanging it to dry under the sun. Never place your rug in the dryer. Make sure to dry both sides of your rug. Always test a small area with cleaner first to ensure it is not going to damage the colour of your rug. If the material feels stiff after drying, vacuum the rug again to bring some of its softness back. Professional cleaning is also a great option for soiled rugs.

To treat spots or stains, ensure that you attempt to remove a stain immediately after it occurs. Blot the rug with a towel to remove as much moisture from the stain as possible. Do not scrub; it is important to pull the stain out by blotting the rug not by rubbing it in. Use a mild detergent, rug cleaner, baking soda or a mixture of white vinegar and water, blot the stain with a clean sponge. Always test a portion of the rug first to ensure it is not going to have an adverse reaction to the cleaning ag ent. Natural cleaning products are recommended rather than cleaning agents with harsh chemicals. One the stain is removed lift the moist part of the rug by propping it up against the wall or a piece of furniture to ensure it dries completely.

It is recommended to use a rug grip pad under your Gus* rug to prevent it from sliding or buckling, especially in high traffic areas.

From time to time, as a tufted rug settles a stray loop of yarn may pop up. This is normal. Do not pull the loop, just trim it with scissors. It is also recommended to rotate your rug every six months to a year, to ensure even wear and tear on the rug.

Due to the handmade quality of our rugs, they may vary slightly in size, pattern and/or colour.